Serve as the primary point of contact and case manager for all assigned tickets, acting as an escalation point for other teams and striving for one-touch resolution.
Compensation
$95,600—$106,200 CAD
Responsibilities
Serve as the primary point of contact and case manager for all assigned tickets, acting as an escalation point for other teams and striving for one-touch resolution.
Analyze, troubleshoot, and resolve complex technical incidents, interpreting customer product usage questions to provide detailed and timely answers.
Create and maintain comprehensive technical documentation, including internal and external knowledge base articles.
Write detailed and thorough escalation notes for transfer to senior engineering teams and provide feedback to management for process and procedural improvements.
Lead product management for tolling and bypass products, collaborating with engineering, partners, and stakeholders to deliver customer-focused solutions.
Responsibilities
Drive product vision, strategy, and innovation
Lead product lifecycle from ideation to delivery
Collaborate with engineering, UX, marketing, and sales
Prioritize backlog and manage sprint activities
Translate business needs into technical requirements
Requirements
Bachelor's degree in computer science, business, information systems, or related field
Perform professional accounting tasks and analysis of financial data in support of various accounting functions including Property Accounting, Accounts Payable, Payroll, Cost Accounting, and General Accounting.
Compensation
Compensation: Starting at $75,000.00 annually plus bonus.
Responsibilities
Ensure proper financial records, controls, and reporting for assigned portfolio.
Reconcile and maintain a full understanding of all balance sheet and income statements.
Prepare detailed variance analysis of revenue and expenses.
Complete monthly and quarterly reporting for properties assigned.
Set up new tenants and maintain tenant leases in Yardi.
Requirements
Post-Secondary education in Accounting, Finance or related discipline
The Aftercare Worker provides wholistic services that meet the needs of Indigenous women and their families through a range of supports focused on mental, physical, spiritual, and emotional well-being through a cultural, trauma-informed, gender-based, and family-centred approach.
Responsibilities
Provide counselling, consultation, aftercare services, follow-up support, advocacy, crisis intervention, referrals, and case coordination for Community Members.
Provide wholistic services focused on mental, physical, spiritual, and emotional well-being.
Requirements
Bachelor’s degree (preferred)
Social Work Diploma or equivalent combination of education and experience (minimum two-year)
Nice to have: Ability to speak an Indigenous language