As a Client Service Representative, you’ll be the first line of support in a fast-paced Banking Center, assisting clients with their day-to-day banking needs and helping them work towards their financial goals.
Compensation
a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Responsibilities
Help clients manage their accounts and products
Answer questions and assist with transactions
Proactively connect clients with the right team members
Leverage banking and mortgage experience to help clients achieve their home ownership dreams as a Mobile Mortgage Advisor, providing expert mortgage advice and product solutions.
Responsibilities
Focus on client experience and connect on a personal level to make every interaction meaningful
Collaborate with Banking Centre teams to build relationships and provide clients with personalized mortgage advice and comprehensive financial planning support
Deeply understand your local market and potential client base, creating a sales plan that will convert leads into new CIBC clients
Grow your network and create lasting connections with other internal businesses and external realtors that will refer potential clients and opportunities back to you
Create meaningful reports and dashboards that provide actionable intelligence to stakeholders and decision-makers across EAML. Lead the ideation, development, and delivery of insights that strengthen our anti-money laundering and anti-terrorist financing (AML/ATF) controls environment.
Compensation
a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Responsibilities
Deliver actionable intelligence - Create trusted intelligence reports and dashboards for EAML senior leadership that support informed, fact-based decision-making.
Assess risk exposure - Identify and prioritize relevant money laundering, terrorist financing, and sanctions evasion risks and typologies to assess CIBC's exposure across the business.
Lead data-driven analysis - Execute targeted insights and intelligence assessments by selecting appropriate data sources, key metrics, and analytical methodologies to produce credible, high-quality analysis.
Develop meaningful recommendations - Apply AML/ATF subject matter expertise and strong analytical skills to translate data into relevant conclusions and practical recommendations that strengthen the controls environment.
Communicate with impact - Prepare clear, concise, and audience-appropriate reports, dashboards, and presentations that simplify complex information and support effective decision-making.
Accountable for Tier 1 supervision within designated branches, providing leadership, expertise, guidance, support, and training to branch staff regarding sales supervision, ensuring adherence to industry regulations and business ethics.
Compensation
The expected annualized base salary range for this role is $102,700 to $112,000. In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.
Responsibilities
Supervision of New Investment Advisors (RRs) or Assistants (IRs), Investment Advisors (RRs) or Assistants (IRs)
Oversee trading and account supervision for Daily Commission Run Review, Universal Market Integrity Rules Review, Monthly Statement Reviews, and FATCA Remediation Reports
Reviewing and approval of new accounts and account updates
Manage overall governance and compliance framework for the branch, supporting operational risk items
Create a culture of operational excellence, ensure adherence to management of irregularities, Code of Conduct, compliance policies, reputation and legal risk policies and training requirements
As part of CIBC’s Talent Acquisition team, the Bilingual Talent Acquisition partner supports our business goals by planning, sourcing, assessing, and qualifying external talent in partnership with Talent Acquisition Partners.
Compensation
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Responsibilities
Lead talent acquisition planning, sourcing, and interviewing activities across an individual or group of portfolios
Develop sourcing strategies and use a variety of channels to build diverse talent pipelines for your assigned portfolio
Stay informed on labour market trends and competitor activity to provide business partners with insights and recommendations that improve the quality of external hires
Build and maintain strong relationships with leaders, internal partners, and candidates
As a Client Engagement Associate, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals.
Compensation
a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Responsibilities
Help clients manage their accounts and products
Focus on the client experience and make interactions meaningful
Connect clients to the right CIBC team members who can help them reach their goals
Provide amazing customer and equipment support, from the depot and on-site, diagnosing electrical, mechanical, and software-related service issues for self-driving floor scrubbers.
Locations (3)
Kitchener, Ontario, Canada
Mid-Atlantic
Vancouver, British Columbia, Canada
Responsibilities
Provide amazing customer and equipment support, from the depot and on-site
Build positive relationships with customers in person and communicate well through email, and phone conversations
Diagnose issues or technical problems, including electrical, mechanical and software-related service issues
Understand customer questions or concerns and make appropriate recommendations
Create and maintain accurate records within internal systems
The Leave and Accommodation Advisor is a manager-level role responsible for delivering operational excellence and a high-quality partner experience across an assigned book of business within ComPsych’s partner operations.
Compensation
The salary range for this position is 98,000 - 140,000 CAD. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours.
Responsibilities
Serve as the primary operational point of contact for HR partners on leave and accommodation matters across an assigned book of business, delivering a responsive, high-quality client experience.
Own and lead the operational meeting cadence with HR partners, setting agendas, facilitating discussions, documenting action items, and following through on commitments.
Partner with account management on strategic account activity, serving as the operational, leave, and accommodation subject-matter expert in joint client-facing engagements.
Act as the first point of escalation for operational, claims, and accommodation concerns, driving timely resolution and clear communication.
Build trusted, long-term relationships with partner stakeholders that strengthen retention and program value.
Requirements
Post-secondary degree or diploma in Business Administration, Human Resources, Health Sciences, Healthcare Administration, or a related field
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