The Leave and Accommodation Advisor is a manager-level role responsible for delivering operational excellence and a high-quality partner experience across an assigned book of business within ComPsych’s partner operations.
The salary range for this position is 98,000 - 140,000 CAD. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours.
- Serve as the primary operational point of contact for HR partners on leave and accommodation matters across an assigned book of business, delivering a responsive, high-quality client experience.
- Own and lead the operational meeting cadence with HR partners, setting agendas, facilitating discussions, documenting action items, and following through on commitments.
- Partner with account management on strategic account activity, serving as the operational, leave, and accommodation subject-matter expert in joint client-facing engagements.
- Act as the first point of escalation for operational, claims, and accommodation concerns, driving timely resolution and clear communication.
- Build trusted, long-term relationships with partner stakeholders that strengthen retention and program value.
- Post-secondary degree or diploma in Business Administration, Human Resources, Health Sciences, Healthcare Administration, or a related field
- Nice to have: AI
- Nice to have: artificial intelligence (AI)
- Nice to have: reporting tools
- Paid Time Off (PTO)
- medical
- dental
- vision
- 401(k) with match
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