- North York, Ontario, Canada +1 more
- Manager
- CA$121K–CA$169K per year
Lead globally distributed application operations teams supporting mission‑critical Java applications across on‑premises infrastructure and Azure public cloud environments in a 24/7 support model.
Locations (2)
- North York, Ontario, Canada
- Toronto, Ontario, Canada
Compensation
Pay Ranges Toronto, Canada: $121,000 - $169,000 CAD
Responsibilities
- Lead and manage globally distributed application operations teams supporting mission‑critical Java‑based applications across on‑premises infrastructure and Azure public cloud environments in a 24/7 support model.
- Provide strong leadership, coaching, and mentorship to application operations teams, driving employee development and a collaborative, high‑performance culture.
- Provide escalation support to the team, including in-depth problem investigation and resolution of complex technical issues.
- Establish and promote sustainable incident management practices, including blameless post‑incident reviews, escalation management, and continuous operational and process improvement.