Lead the implementation and professional services function, setting strategic and operational direction for 1Password’s implementation and professional services across SMB, Commercial, and Enterprise segments.
Locations (2)
United States
Canada
Compensation
USA-based roles only: The annual base salary for this role is between $192,000 USD and $264,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $182,000 CAD and $250,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Responsibilities
Define and execute the strategic vision for implementation and professional services, including the launch and evolution of scalable services offerings.
Lead, coach, and grow a cross‑functional team of Solutions Architects, Onboarding Specialists, Project Managers, and Implementation Specialists.
Establish scalable playbooks, frameworks, and processes that improve onboarding, implementation quality, customer adoption, and time to value.
Partner with Sales, Customer Success, Product, Marketing, and Operations to create effective transitions from pre‑sale activities through customer implementation.
Oversee implementation delivery across customer segments, ensuring projects meet scope, timeline, quality, and outcome expectations.
Lead the migration of authentication services to an independent, scalable platform while setting technical direction and ensuring security and reliability.
Locations (2)
United States
Canada
Compensation
The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Responsibilities
Design and implement migration of authentication services
Set technical direction for new authentication services
Own significant designs for session and device management flows
Publish authentication events for other services
Set standards for testing, observability and safe rollout
The Home support worker is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the client’s needs.
Responsibilities
Meal Preparation
Light Housekeeping
Accompany clients on outings
Shopping and errands
Medication Reminders
Benefits
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
Shifts ranging anywhere from 4 hours up to 8 hours
Lead quality engineering for a complex enterprise workflow and case‑management platform, building automation strategy and ensuring comprehensive test coverage across functional, integration, performance, security, and AI/model testing.
Responsibilities
Create the test strategy, automation architecture, environment/data plan and quality gates for incremental releases.
Translate acceptance criteria, controls and non‑functional requirements into executable tests and evidence.
Automate API, UI, workflow, document, integration and regression testing.
Design end‑to‑end scenarios covering intake, classification, routing, information retrieval, approvals, exceptions, dispatch, closure and audit.
Test failure handling, retries, reconciliation, unavailable systems, low‑confidence AI results and manual fallback.
Lead a multi-workstream enterprise modernization program in financial services, translating vision into executable roadmap and coordinating business and technology teams.
Responsibilities
Own integrated delivery plan across business process, user experience, workflow/case management, integrations, AI/document intelligence, security, testing and release workstreams
Translate program outcomes into increments, milestones, release plans, dependencies, decision points and acceptance evidence
Operate within an Agile or hybrid enterprise delivery model, including backlog readiness, sprint/release planning, demonstrations, retrospectives and production governance
Maintain disciplined RAID, decision, change, action and dependency management
Coordinate architecture, cybersecurity, privacy, records management, Responsible AI, operations and production-readiness reviews
Requirements
Nice to have: Canadian banking environments
Nice to have: enterprise risk/governance processes
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