Our Data Processing team turns raw telemetry from factory floors into clean, real-time streams that power everything our customers build on Litmus. We're looking for a Senior Golang Engineer to own the pipelines at the heart of it all: high-throughput, low-latency services that ingest, transform, and route industrial data at scale.
Responsibilities
Design and build high-performance data processing services in Go that handle real-time telemetry at industrial scale
Own data pipelines end-to-end, from ingestion and transformation to routing and delivery
Optimize for throughput, latency, and reliability in systems that can't afford to drop data
Build streaming integrations on top of messaging systems like NATS and MQTT
Collaborate with platform and edge teams to ship features that work in both cloud and constrained edge environments
Entry level customer experience specialist supporting order processing, customer inquiries, and sales/marketing efforts in a hybrid Oakville office setting.
Responsibilities
Serve as primary point of contact for customers placing orders with CGC
Receive and process customer orders and answer inquiries in a timely manner
Build strong relationships and communicate effectively with all departments
Support Sales and Marketing efforts related to specific product focus or information gathering
Meet specific individual/team operational metrics as defined in the Customer Service scorecard
Requirements
Diploma/Degree program in Business, Marketing or related field
Nice to have: previous customer service or sales experience
First point of contact for customers, answering inquiries, resolving concerns, scheduling appointments, and providing solutions to create a positive customer experience.
Locations (3)
Edmonton, Alberta, Canada
Calgary, Alberta, Canada
Winnipeg, Manitoba, Canada
Responsibilities
Respond to customer inquiries by phone, email, and other communication channels.
Deliver professional, friendly, and solution-focused customer service on every interaction.
Resolve customer concerns, complaints, billing inquiries, and service questions with a focus on first-contact resolution.
Communicate service updates and technician arrival information to customers.
Build trust and confidence through empathy, active listening, and effective problem-solving.
Review processes and procedures followed by the Individual Insurance Actuarial Inforce and Policy Tax team
Recommend changes to processes and procedures as appropriate
Proactively recommend and, if approved, design and implement innovative solutions to enhance accuracy, streamline workflows, and drive operational efficiency
Identify gaps, omissions or activities that could expose the organisation to operational risk
Requirements
University degree, preferably in Engineering, Physics, Mathematics, or Finance
Nice to have: Knowledge of individual insurance products
Nice to have: Knowledge of Automation Suite Tools (e.g. Pyautogui, Selenium)
Maintain and enhance the quality of operations across Individual Insurance by ensuring processes, procedures, and client interactions consistently meet high standards.
Compensation
Your base pay will be based on your skills, qualifications, experience and education.
Responsibilities
Monitor and evaluate transactional processing for all Individual Insurance products
Assign corrections and errors to team members, tracking them through resolution
Review external communications from operational team members to ensure professionalism, accuracy, and respectful client and partner interactions
Provide clear, timely, and constructive feedback to Supervisors, Managers, and team members
Collaborate with leadership, training, production support analysts, technical writers, and process analysts to enhance procedures and overall quality
Manage and coordinate travel arrangements for the company’s team, ensuring cost-effective and efficient travel while maintaining communication with stakeholders and service providers.
Compensation
$25–$30/hour (based on experience & credentials)
Responsibilities
Research and plan travel arrangements, including flights, car rentals, hotels, and other accommodations
Book travel in accordance with company policies and project requirements
Monitor schedules and provide timely updates to travelers and stakeholders
Troubleshoot travel issues such as cancellations, delays, and last-minute changes
Liaise with travel agencies, suppliers, and service providers to ensure smooth execution
Requirements
College diploma or equivalent in Business Administration, Travel & Tourism, or related field
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