Lead the troubleshooting and resolution of complex production incidents, conduct root cause analysis, design monitoring solutions, drive automation, partner with engineering teams, serve as Incident Commander, and provide leadership to SRE and DevOps teams.
Pay Range: $119,765.00 - $140,900.00
- Lead the troubleshooting and resolution of complex production incidents, including application failures, API issues, cloud platform outages, performance degradation, and operational disruptions.
- Conduct comprehensive root cause analysis (RCA), impact assessments, mitigation planning, and implementation of permanent corrective actions.
- Design and enhance monitoring, observability, alerting, dashboards, health checks, and operational runbooks to improve platform reliability and availability.
- Drive automation initiatives using scripting, Infrastructure as Code (IaC), CI/CD pipelines, and self-healing capabilities to reduce manual operational effort.
- Partner with software engineering, infrastructure, and product teams to identify, prioritize, and remediate recurring reliability issues.
- Bachelor's degree, or equivalent work experience
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