Manage customer relationships and act as the primary point of contact for service contract customers, monitor contract performance, lead meetings, support renewals, coordinate with stakeholders, and ensure customer satisfaction throughout the contract lifecycle.
Responsibilities
Manage customer relationships and act as the primary point of contact for service contract customers
Monitor contract performance and ensure contractual obligations are fulfilled
Lead customer meetings, performance reviews, and commercial discussions
Support contract renewals, amendments, and commercial negotiations
Coordinate with internal stakeholders to resolve operational and contractual issues
Requirements
Bachelor's degree in Engineering, Business Administration, Economics, Law, or a related field
Coordinate tool demand, support, certification, and vendor/warehouse activities for Service tools in Zaragoza.
Compensation
Contract Type: This is a temporary position (6-month contract) with the possibility of converting into a permanent (indefinite) contract upon completion, subject to performance evaluation.
Responsibilities
Receive tool demand from Service and convert to Purchase Requisitions
Respond promptly to turbine down situations
Manage subregional tools budget and minimize lost tools
Organise tool certifications (onsite/offsite) and upload certificates
Manage tool repairs with vendors and coordinate with warehouse
Requirements
Academic background related to Supply Chain Management, Logistics, or equivalent practical experience
Lead and develop a QC team responsible for the analysis and release of starting materials and raw materials, ensuring timely and high-quality results in accordance with GMP and SOPs.
Responsibilities
Lead, coach, and develop the team with personal and budget responsibility
Plan, prioritize, and follow up on daily work based on business needs
Ensure starting materials and raw materials are analyzed and released within agreed timelines
Ensure daily work adheres to SOPs, GMP, and safety regulations
Act as a central contact person for release and analysis questions
Requirements
Academic degree in analytical chemistry or equivalent
Provide guests with luxury spa treatments, ensuring an exceptional level of service and memorable spa experience at the Christian Dior Spa within Qatar Duty Free at Hamad International Airport.
Responsibilities
Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way
Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required
Acknowledge, approach and establish customers’ needs by asking open ended questions
Greet guests and explain the process of the spa experience
Possess thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa
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