The Customer Service Manager (CSM) is responsible for giving the customer a great lasting impression of the store and maintaining high service standards.
Compensation
Pay Rate Starting at: Level $22.00/ hr
Responsibilities
Cultivates and maintains Remarkable Customer Service and customer relations at the front-end
Effectively trains, coaches, and mentors associates
Reacts to all customer concerns quickly and effectively
Controls store shrink by monitoring cashier product handling
Writes or oversees writing of the schedule weekly for front-end associates
Maintain a clean sales floor and perform general maintenance tasks at a Tops grocery store.
Compensation
Salary: $16.00- $16.50
Responsibilities
Follow all Federal, State, and Local regulations and company policies regarding maintenance operations, safety, and sanitation
Ensure safe and clean floor conditions, including sweeping, mopping, and clearing all unsafe conditions
Maintain clean store appearance through emptying garbage cans, cleaning chrome, mirrors, windows, ledges, displays, carpets, restrooms, break room, maintenance, and Meat Dept. equipment (where applicable) according to company sanitation policies
The DCGeneral Clerk provides administrative and operational support for distribution center, warehouse, and transportation activities.
Compensation
Pay Range: $18.50- $27.50
Responsibilities
Process mail, packages, shipping and receiving documents, printing and copying requests, and warehouse transactions.
Enter and verify data; maintain files, audit records, and operational documentation in Microsoft Office and company systems.
Communicate with managers, drivers, dispatch, warehouse teammates, vendors, service providers, and other departments to coordinate work and resolve routine requests.
Use office, printing, shipping, and warehouse systems and equipment; maintain supplies and work materials and keep work areas organized.
Track equipment and inventory, report damage or shortages, and coordinate repairs or replacements as assigned.
Cashier responsible for accurately and efficiently checking out customers, providing friendly customer service, and maintaining store operations.
Compensation
Salary: $16.00- $16.50
Responsibilities
Follow all Federal, State, and Local regulations and company policies regarding cashier operations, safety, and sanitation
Check out customers efficiently and accurately using correct scanning method
Bag customer orders
Maintain security/minimize losses through awareness of pricing errors, coupons, checks, EBT, WIC, bottom of carriage items, and other transactions
Provide courteous customer service; using please and thank you smiling, maintain eye contact with customers, and direct them to appropriate manager if necessary
Delivers fast, friendly, helpful and efficient service to all Market 32/Price Chopper customers. Assists the Bakery Manager in overseeing day-to-day operations by ensuring compliance with merchandising, sanitation and training policies and procedures.
Compensation
Pay Range: $20.00- $25.50
Responsibilities
Consistently adhere to company 5S efficiency standards while providing fast, friendly, helpful and efficient customer service.
Demonstrate a welcoming customer service approach by smiling, making eye contact and thanking customers after fulfilling their requests.
Maintain a neat, clean and organized workstation in accordance with 5S standards at all times.
Assist with bakery operations within the retail store environment, including product preparation, baking, merchandising and final presentation of all bakery products.
Oversee department operations in the absence of the Bakery Manager.
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