Support game development partners across the UK and Europe by providing technical expertise, coordinating support, and building relationships with technical leadership and production teams.
Responsibilities
Own technical account relationships with assigned development partners
Build trusted relationships with technical leadership, production teams, and other key decision-makers
Partner with DTG engineers, platform teams, and business account management teams to connect partners with the right expertise and support
Navigate situations where requirements, ownership, or priorities are unclear, bringing structure to discussions and driving agreement on next steps
Align internal stakeholders around partner needs, clarifying responsibilities, managing dependencies, and coordinating support across teams
Requirements
An undergraduate degree or equivalent industry experience
Nice to have: Previous experience in game studio operations, technical production, development management, or a related role coordinating development workflows and cross‑functional teams
Nice to have: Technical knowledge of PlayStation platforms, tools, and development processes
Nice to have: Direct console game development experience, including contributing to the launch of a console title in a technical capacity
Nice to have: Experience managing technical relationships with external development partners
Lead training sessions for Smartsheet customers, delivering both virtual and in‑person instruction, coaching certification, and supporting global education operations.
Responsibilities
Demonstrate personal attainment of Smartsheet competencies & skills consistent with the Certified Professional level
Be an engaging presenter who delivers training virtually and in‑person using gold copy materials from our formal training curriculum
Work with Instructional Designers to review pre‑release materials for our formal curriculum
Be an excellent representative of Smartsheet University’s mission in all interactions with customers and fellow Smartsheet employees
Assist with global customer education operations, scheduling & education‑related customer support
Lead troubleshooting, integration, and testing of Raptor engines, develop processes for fleet maintenance, and interface with design, build, and systems engineering teams.
Responsibilities
Lead troubleshooting and diagnostic efforts of engine issues in the field
Support integration and testing of R&D hardware to inform future designs and improve on engine performance and reliability
Manage changes and upgrades to a large fleet of engines
Develop standards and processes to increase reliability and decrease process time
Author work instructions to address both nominal and off nominal engine work
Requirements
Bachelor's degree in an engineering discipline or physics