Manages team of Delivery Managers by setting direction and expectations, conducting one‑on‑ones and performance reviews, fostering collaboration and high performance, and ensuring team effectiveness.
Builds Delivery Manager talent and capability by defining role requirements, conducting interviews and hiring, creating onboarding experiences, providing coaching and development, and building team skills.
Drives operating model and team standards by defining frameworks and methodologies, establishing governance and processes, documenting best practices, implementing quality standards, and ensuring consistency.
Coordinates across program portfolio by facilitating Delivery Manager collaboration, addressing dependencies and challenges, aligning approaches, sharing best practices, and creating knowledge‑sharing forums.
Establishes training and development by creating Delivery Manager curriculum, delivering training sessions, developing tools and templates, sharing knowledge, and building sustainable capability.
Requirements
Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field, or equivalent experience
Executes pickup and delivery activities for assigned shipments, verifies shipment details, transports materials, supports loading/unloading, monitors vehicle condition, and provides support for specialized transport activities.
Responsibilities
Executes pickup and delivery activities for assigned shipments in accordance with timing, handling, and documentation requirements.
Verifies shipment details, secures required signatures or proof of delivery, and maintains accurate transport records.
Transports materials, products, and medical samples in line with route plans, temperature controls, and applicable transportation regulations.
Communicates delivery status, delays, and shipment exceptions to support timely issue resolution and service continuity.
Supports loading, unloading, packaging, and labeling activities to protect shipment integrity and readiness for transport.
The Director of Technical Operations leads the end-to-end operational health, stability, and continuous improvement of Cencora’s Human Health eCommerce and Portal application ecosystem.
Responsibilities
Provide senior-level technical leadership for application support and complex troubleshooting
Investigate and resolve incidents related to application performance, system integrations, and data discrepancies
Ensure Day 1 readiness for launches and lead post-launch stabilization
Lead/support incident management for critical issues, including root cause analysis (RCA) and post-mortem reviews
Drive corrective and preventive actions (CAPA) to prevent recurrence
Requirements
Bachelor's degree in computer science, software engineering, information systems, engineering, or a related field
Master's degree in computer science, software engineering, information systems, engineering, or a related field
Nice to have: Scalable, highly available platforms/services using distributed computing patterns
Executes pickup and delivery activities for assigned shipments, verifies shipment details, transports materials, communicates delivery status, supports loading/unloading, monitors vehicle condition, and provides support for specialized transport activities.
Responsibilities
Executes pickup and delivery activities for assigned shipments in accordance with timing, handling, and documentation requirements.
Verifies shipment details, secures required signatures or proof of delivery, and maintains accurate transport records.
Transports materials, products, and medical samples in line with route plans, temperature controls, and applicable transportation regulations.
Communicates delivery status, delays, and shipment exceptions to support timely issue resolution and service continuity.
Supports loading, unloading, packaging, and labeling activities to protect shipment integrity and readiness for transport.