The Chief Operating Officer (COO) will serve as a member of Upstream's senior leadership team, reporting into the CEO, and will lead the execution of the organization's strategy to rapidly scale its growth, effectiveness and impact.
Compensation
Hiring Range
$325,000—$350,000 USD
Responsibilities
Own Upstream's current and future programs, including to launch, scale, learn, adapt, and drive towards continued growth
Lead and execute marketing and sales of existing, core programs as well as new, innovative programs
Understand the impact of Upstream's programs through existing and new measurement approaches
Actively adjust programs based on measurement and other performance indicators to ensure continuous improvement
Help scale Amazon SEND, a cross-border logistics solution for FBA sellers worldwide.
Compensation
USA, WA, Seattle - 80,200.00 - 101,200.00 USD annually
Responsibilities
Develop and track performance metrics that measure business results, using data analysis to surface trends and recommend supply chain improvements for cross-border logistics.
Collaborate with external partners — including carriers and vendors — to negotiate solutions, close deals, and grow shipping volume across international lanes.
Work with internal teams such as Operations, Procurement, Fulfillment Centers, Seller Support, and Product and Tech to align on priorities and remove roadblocks.
Monitor cross-border logistics market trends and proactively flag opportunities or risks that affect customer experience and business continuity.
Build trusted relationships with local and global stakeholders, document findings for leadership, and create process improvements that support the team's goals.
The Store Associate provides necessary support for dispensary operations either in Front of House (FOH) or Back of House (BOH) as needed, providing customer service and managing inventory.
Compensation
$15.15—$15.15 USD
Responsibilities
Greet all customers in a positive and professional manner
Provide exceptional customer service while accurately entering and processing customer information/transactions
Quickly and precisely handle cash and debit transactions while maintaining a balanced cash drawer
Actively listen with the intent to understand & make appropriate product recommendations to customers as needed
Own the technical performance of the mung bean processing line in Hennessey, setting and calibrating equipment, tracing yield loss, running trials, and managing equipment reliability and small capital projects.
Locations (2)
Hennessey, Oklahoma, United States
Holyoke, Massachusetts, United States
Compensation
Our salary range for this role is $85,000 to $110,000 annually, based on experience, with early-stage equity participation.
Responsibilities
Own the facility layout and equipment performance
Set, document and maintain equipment settings for each crop and customer specification
Track yield, throughput, OEE and downtime, find the causes of loss, and run the trials that improve them
Troubleshoot off-spec product with the QA Manager, trace the cause back through the process, and put the fix in place
Write and keep current the SOPs, work instructions and process documentation
Lead a maintenance team to ensure safety, efficiency, and operational excellence across the site.
Compensation
USA, FL, Daytona - 91,800.00 - 137,700.00 USD annually
Responsibilities
Provide leadership and mentorship to a team of service technicians and automation engineers
Ensure rigorous adherence to safety protocols and procedures during maintenance activities across the site
Design and implement comprehensive preventative maintenance programs that enhance operational efficiency
Manage and coordinate external contractors while maintaining high-quality service standards
Monitor Material Handling Equipment (MHE) metrics and partner with applicable team to address system performance issues and provide analysis across all operations
Lead product strategy and technology solutions for Amazon Leo’s E‑Commerce Foundations, driving global broadband subscription lifecycle and service activation.
Compensation
USA, WA, Redmond - 151,200.00 - 204,600.00 USD annually
Responsibilities
Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities.
Own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.
Provide visibility and communicate status updates to VPs, author operation plans and business reviews documents, and communicate to the broader Leo and Amazon team.
Lead large, global, and complex technology initiatives in a large business unit, working cross‑functionally with a number of business and technical teams.
This Sr. Product Manager - Technical (PM-T) for Amazon Leo's E-Commerce Foundations team will be at the forefront of defining product vision, strategy, requirements and building systems to related to support both consumer and enterprise customers, catalog management, order management, broadband service provisioning and service life cycle management.
Compensation
USA, WA, Redmond - 151,200.00 - 204,600.00 USD annually
Responsibilities
Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities.
Own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.
Provide visibility and communicate status updates to VPs, author operation plans and business reviews documents, and communicate to the broader Leo and Amazon team.
Lead large, global, and complex technology initiatives in a large business unit, working cross-functionally with a number of business and technical teams.
Requirements
Bachelor's degree
Nice to have: Analytics visualization tools
Nice to have: Managing technical products or online services
Nice to have: Managing customer subscription lifecycles
Nice to have: E-commerce catalog and order management
Skills
Sr. Product Manager - Tech, Amazon Leo E-Commerce Foundations
Lead product strategy and technology solutions for Amazon Leo’s E‑Commerce Foundations, driving global broadband service delivery and subscription lifecycle management.
Compensation
USA, WA, Redmond - 151,200.00 - 204,600.00 USD annually
Responsibilities
Work closely with senior business and software engineering leaders to understand requirements and conceptualize solutions
Own tangible goals and deliverables to enable system development and readiness to scale globally
Provide visibility and communicate status updates to VPs and broader teams
Lead large, global, and complex technology initiatives across cross‑functional teams
Demonstrate analytical and quantitative skills to develop business cases
Requirements
Bachelor's degree
Nice to have: Building and driving adoption of new tools
Nice to have: Managing technical products or online services
Nice to have: Managing customer subscription lifecycles
Nice to have: E‑commerce catalog and order management
As a Manager of Risk Analysis within the Leo Fraud and Abuse team, you lead a team of risk analysts that will serve as a critical bridge between operations, engineering, and business stakeholders.
Compensation
USA, WA, Redmond - 133,300.00 - 180,300.00 USD annually
Responsibilities
Audit and ensure that the adjudication of complex fraud and abuse cases across Account, Identity, Payment Fraud, and Abuse vectors follow the SOPs and maintains a high bar
Apply sound judgment and navigate high-risk decisions where outcomes directly impact customer trust, financial exposure, and enforcement integrity
Constantly question assumptions, identify improvement opportunities, and follow up on implementation of those enhancements
Collaborate with the Fraud and Abuse product team to deep-dive on escalations and complex edge cases requiring nuanced investigation
Provide ongoing feedback to product and engineering stakeholders on tooling gaps, workflow friction points, and opportunities for automation or process simplification
Requirements
Bachelor's degree or equivalent
Master's degree or equivalent
Nice to have: Scalable compliance solutions implementation
Nice to have: Customer-facing environment experience
Nice to have: Microsoft Office (Outlook, Word, Excel)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)