- Boston, Massachusetts, United States
- On-site
- Full-time · Associate
- $40–$49 per hour
- 1–3 years
Provide hands‑on technical support to internal users, maintain systems, networks, and applications, and coordinate with IT teams.
Compensation
Salary Range: $39.88/hour - $49.40/hour depending on qualifications and experience.
Responsibilities
- Assist with creation of software images for PC setup and troubleshooting
- Perform installations, change-outs of hardware/software and peripherals
- Repair existing network topologies following IT procedures
- Provide reports and updates to management
- Log, track, and prioritize support requests using ITSM ticketing platform
Requirements
- Associate degree in computer science
- Nice to have: CAE/CAD/REVIT
- Nice to have: iOS
- Nice to have: MacOS
- Nice to have: Windows 10/11