Support daily pricing operations and the execution of country-specific pricing strategies, conduct competitive price and discount analyses across European markets, assist in building and monitoring KPIs, and contribute to strategic pricing projects.
Responsibilities
Support daily pricing operations and the execution of country-specific pricing strategies
Conduct competitive price and discount analyses across European markets
Assist in building and monitoring KPIs, highlighting risks and opportunities
Contribute to strategic pricing projects such as new pricing rules, discount strategy reviews, competitor monitoring, or shipping fee benchmarking
Prepare analyses and reports for Commercial leads and top management
Requirements
Ongoing or completed studies in Business Administration
Own the creation, and continuous improvement of the support knowledge base within Zendesk, ensuring our global support teams and customers have access to accurate, consistent, and easily discoverable content.
Responsibilities
Lead the end-to-end lifecycle of knowledge content - creation, review, publication, maintenance, and retirement - ensuring accuracy, consistency, and relevance across all customer-facing and internal articles.
Embed Knowledge-Centred Service (KCS) principles across the support organisation, coaching agents and team leads to capture, reuse, and improve knowledge as part of their daily workflow.
Partner with the AI and Tooling teams to ensure the knowledge base is structured, tagged, and optimised to power AI-driven capabilities such as Zendesk AI agents, generative search, and intelligent triage.
Drive self-service and deflection by improving the discoverability, quality, and customer-readiness of help centre content, directly contributing to reduced ticket volumes and faster resolution times.
Establish and monitor knowledge KPIs (e.g. article usage, deflection rates, content health, AI answer accuracy), reporting performance and insights to the Senior Operations Lead and wider leadership team.
A proactive, strategic, and high-energy leader to enhance customer and partner relationships within the Real Estate & Workplace Services (REWS) organization. The role involves orchestrating customer engagement, connecting subject matter experts, physical campus, and Salesforce products.
Responsibilities
Coordinate across account teams and internal REWS functions to ensure we show up with 'one voice'.
Work successfully across functions (Tech Enablement, Business Ops, Comms, etc.) to ensure the right Subject Matter Experts are engaged for tours, presentations, and high-stakes meetings.
Manage external hosting on our campus, ensuring every visit strengthens our strategic relationships with customers, vendors, and landlords.
Collaborate closely with our Communications and Tech partners to help develop and deliver the 'Customer Zero' story.
Act as the global gatekeeper for the 'Customer Zero' story by establishing a standardized messaging framework and terminology.
Lead and develop a team of sales professionals while remaining hands-on in driving strategic deals and expanding Papaya’s presence with Enterprise and mid-sized international companies.
Responsibilities
Lead, mentor, and develop a team of Account Executives supporting them throughout the full sales cycle.
Drive team performance and ensure the achievement of revenue targets and sales goals.
Provide coaching, deal support, and strategic guidance to the team.
Identify and develop new business opportunities with mid-market and enterprise global organizations.
Build relationships with senior stakeholders and decision-makers within target accounts.
Senior Software Developer in the Elasticsearch Security team, responsible for architecture, design, and implementation of security features such as authentication, authorization, and tenant isolation.
Responsibilities
Contribute to core security initiatives from architecture to production
Participate in technical design, planning, and execution for major security components
Develop foundational security models for features
Optimize security performance at scale in distributed systems
Apply cryptographic solutions to address customer use cases
Requirements
Nice to have: Knowledge of cipher suites
Nice to have: TLS handshakes
Nice to have: PKI/certificate lifecycle management
Seeking a part-time Independent Contractor General Radiologist to read all aspects of diagnostic imaging with high flexibility. Operating in EST.
Compensation
The salary range for this position is $400,000-$1,000,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. Productivity-based compensation with per-w/RVU and per-shift incentive models
Responsibilities
Reading all aspects of diagnostic imaging
Providing flexible coverage day or evening
24/7 coverage for subspecialized readings
Requirements
Medical degree (MD or DO)
Completion of an ACGME-accredited Residency Program in Radiology
Hybrid General Radiologist providing diagnostic imaging services with onsite and remote work.
Compensation
The salary range for this position is $400,000-$1,000.000. Final determination based on factors including but not limited to: education, work experience, certifications, geographic location, etc. This role is also eligible for an annual discretionary bonus.
Responsibilities
Provide diagnostic imaging services including X-rays, CTs, MRIs, and ultrasounds
Balance onsite patient care with remote work
Collaborate with clinical team
Participate in 24/7 coverage and subspecialized readings
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