- Newark, New Jersey, United States
- On-site
- Full-time
Lead Operations Representative responsible for day-to-day operations processes and meeting deadlines within the bank’s operations unit.
Responsibilities
- Contributes to overall success of an Operations team as an individual contributor
- Handles operational activities and queries for either single or multiple Lines of Business across the enterprise
- Adheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external business partners
- Provides functional expertise knowledge to projects or initiatives relating to the business unit
- Maintains internal operational and financial controls and works within the risk appetite of the business unit
Requirements
- High School Diploma / GED / Secondary School or equivalent
- Nice to have: Experience with safe deposit box, unclaimed property, escheatment, or due diligence processes
- Nice to have: Familiarity with Tracker PRO, APECS, SA99, SBDOMS, or OneService
- Nice to have: Knowledge of reclamation, DOLC, content inventory, or escheatment of box contents
- Nice to have: Experience finding and putting in place process improvements, or supporting system testing and defect identification