- New York, New York, United States
- Contract · Manager
- 7–8 years
Support e-commerce operations and growth across North America, with a primary focus on the United States, acting as the key technology partner for the NAM eCom business team.
Responsibilities
- Act as the primary IT point of contact for the NAM eCom business team and liaise closely with Global eCom IT and support partners
- Coordinate regional IT delivery and share local constraints, risks and alerts with the wider Digital & IT organization
- Facilitate collaboration between eCom business stakeholders, operational teams and technology teams
- Coordinate implementation and track delivery for agreed initiatives: new capabilities, global rollouts and local adaptations
- Ensure go-lives are backed by application readiness, operational processes, documentation, training and support
Requirements
- Nice to have: Fluent Commerce
- Nice to have: Adyen
- Nice to have: ServiceNow
- Nice to have: Atlassian tools
- Nice to have: Talon.One