Own the operational excellence of SAP SuccessFactors and adjacent HR platforms, building a high-performing team that provides L2/L3 support, release/change management, and continuous improvement across employee lifecycle solutions.
Responsibilities
Build, mentor, and lead a GCC-based support operations team
Define and track operational SLAs/KPIs
Serve as the operational owner for SAP SuccessFactors
Oversee support operations spanning Greenhouse, Beeline, and SmartRecruiters
Maintain robust integrations across the tech stack
Requirements
Nice to have: GCC environment setup
Nice to have: Security & compliance frameworks (SoD, access certification)
Coordinate, support, and configure Atlassian applications, primarily Jira and Confluence, and maintain business‑critical applications for global users.
Compensation
We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details about compensation and benefits for this position will be discussed during the recruitment process.
Responsibilities
Coordinate, support, and configure Atlassian applications, primarily Jira and Confluence.
Collaborate with the existing application support team to maintain the reliability of business‑critical applications.
Implement security changes in accordance with established standards.
Monitor application health and performance, identify root causes, and contribute to balanced solutions.
Deliver application support and address incidents within established SLAs.
Requirements
Bachelor’s Degree in Information Technology or a related field, or equivalent experience.
Nice to have: Experience managing application upgrades
Nice to have: configuration adjustments
Nice to have: ongoing maintenance
Nice to have: monitoring tools like Grafana or PRTG
The Subject Matter Expert, Senior, ServiceNow will provide senior-level strategic guidance and domain leadership to drive technology adoption and priorities across DEEP scope.
Compensation
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.
Responsibilities
Leads strategic planning initiatives in a select technical or functional area
Meets with management and the team members frequently to propose initiatives, help foster adoption of technologies and establish priorities.
Provide expert-level guidance on emerging technologies, best practices, and industry trends relevant to the DEEP mission and DHS enterprise IT environment.
Advise on complex technical issues across architecture, engineering, integration, testing, security, cloud services, and modernization activities.
Support decision-making by translating highly specialized technical concepts into clear recommendations for leadership.
ASRC NetCentric is seeking a Subject Matter Expert, Senior, ServiceNow to support an upcoming DHS program.
Responsibilities
Leads strategic planning initiatives in a select technical or functional area
Meets with management and the team members frequently to propose initiatives, help foster adoption of technologies and establish priorities.
Provide expert-level guidance on emerging technologies, best practices, and industry trends relevant to the DEEP mission and DHS enterprise IT environment.
Advise on complex technical issues across architecture, engineering, integration, testing, security, cloud services, and modernization activities.
Support decision-making by translating highly specialized technical concepts into clear recommendations for leadership.
Senior SAP S/4HANA Functional Lead – Procure-to-Pay & Retail
Compensation
Targeted salary range is $220,000 to $250,000 annually based on qualifications and experience.
Responsibilities
Advise Government leadership across all phases of the ERP+ lifecycle, providing expert guidance on SAP S/4HANA functional capabilities and solution design
Lead cross-command engagements to align stakeholders on Procure-to-Pay and Retail processes, priorities, and outcomes
Translate complex functional and technical concepts into clear, decision-ready materials for senior leadership and governance boards
Lead end-to-end process design across Procure-to-Pay, Logistics, and Retail domains
Evaluate requirements against SAP S/4HANA standard capabilities, identifying fit/gap and recommended solution approaches
Requirements
Bachelor’s or Master’s degree in Finance, Accounting, Information Technology, or related field
Lead end-to-end Atlassian migration projects for enterprise customers across Europe, designing architecture, managing compliance, and mentoring team members.
Compensation
a competitive salary, seniority-based CIMR retirement contributions, comprehensive private health insurance, flexible working hours, and a hybrid setup once you're ramped up