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Product Support Representative I

LPL Financial · Posted Nov 10, 2026

Tempe, Arizona, United States
Full-time · Entry
$22–$36 per hour
1–2 years

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Provides technology-related service and operational support to financial advisors, their assistants, and internal business partners in a high-volume call center environment.

Compensation

$21.84-$36.40/hour

Responsibilities

Provide client service by handling approximately 30–40 inbound calls per day regarding technology products, platforms, and service requests.
Initiate outbound calls to internal departments as needed to research, resolve, and follow up on advisor technology requests.
Process and document service requests accurately to support first-call resolution and minimize follow-up activity.
Explain LPL-supported technology products, including associated risks, fees, and operational requirements, to advisors and internal partners.
Guide advisors and their staff through LPL processes and system platforms related to technology access, enhancements, and upgrades.

Requirements

Bachelor’s degree
Nice to have: ASAT
Nice to have: Salesforce
Nice to have: Visio
Nice to have: Adobe Professional

Skills

Microsoft Office Suite Oracle Documentum

Product Support Representative I

Product Support Representative I

Compensation

Responsibilities

Requirements

Skills

Benefits

Product Support Representative I

Compensation

Responsibilities

Requirements

Skills

Benefits

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