Guest Relations Supervisor / Supervisor de Atención al Cliente
Marriott Vacations Worldwide · Posted Nov 9, 2026
- Son Antem, Arizona, United States
- On-site
- Full-time · Manager
- 2–3 years
The Guest Relations Supervisor is a key position in the resort that positively influences Guests and Owners stays to meet and/or exceed their expectations. They support property operations and ensure the highest levels of hospitality and service.
Responsibilities
- Support all property operations and ensure high levels of hospitality and service
- Continuously contact guests face to face, by phone, or by email
- Manage guest requests, complaints, questions, and suggestions
- Cover Manager On Duty (MOD) shifts
- Support guest guest flow and engage conversation in lobby, Front Office, Restaurant & Bar, and Pools areas
Requirements
- Hospitality business study
- High school diploma/G.E.D. equivalent
- Nice to have: German language
- Nice to have: MS Office
- Nice to have: Outlook