- Annapolis Junction, Maryland, United States
- On-site
- Full-time · Senior
- $140K–$180K per year
- 10+ years
Seeking a System Administrator to support mission-critical enterprise applications and services for Government Corporate Management Services (CMS) portfolio, focusing on sustainment, modernization, and transformation.
Compensation
The estimated salary range for this position is between $140,000-$180,000 (annualized USD).
Responsibilities
- Manage IT system infrastructure and associated processes, ensuring the availability, reliability, security, and performance of enterprise applications and services.
- Provide day-to-day operations, monitoring, maintenance, and problem resolution for client systems, servers, storage platforms, network devices, and related infrastructure.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, troubleshooting, and resolution.
- Support the escalation process and communicate system status, issues, and resolutions to agency management and internal stakeholders.
- Assist with hardware support activities, dispatch processes, and issue resolution through completion.
Requirements
- Bachelor’s degree
- Nice to have: AWS
- Nice to have: Ansible
- Nice to have: Terraform
- Nice to have: AWS CloudFormation