- Winter Park, Florida, United States
- On-site
- Full-time · Entry
- 1+ years
Coordinates clinic activities including greeting and checking in clients, maintaining schedules, document scanning, and insurance verification/authorization.
Responsibilities
- Provides support to clinic operations, including scheduling, and customer service.
- Communicates in a positive and professional manner with client/guardian on registration, scheduling or service issues.
- Processes incoming phone calls to maintain provider schedules and completes new client intake forms using Adobe DocuSign.
- Registers new clients, takes clinical call information, referral requests, answers client questions, and assists with billing and insurance questions.
- Greets clients, verifies and enters client information into the electronic record system (Epic), updates demographic/insurance info, and collects copays.
Requirements
- High school diploma or equivalent
- Nice to have: Bilingual
- Nice to have: experience in a multiple provider hospital, clinic, or private environment