The Mobile Retail Service Associate (Mobile RSA) supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
Compensation
Base Pay: $19.31
Responsibilities
Provide a white-glove experience activating new devices or BYOD to the network
Guide customers through tablet setup and connectivity options
Support activation and pairing of wearable devices for seamless use
Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue
Troubleshoot and resolve complex device or service issues
The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
Compensation
Base Pay: $17.05
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
Responsibilities
Provide a white-glove experience activating new devices or BYOD to the network
Guide customers through tablet setup and connectivity options
Support activation and pairing of wearable devices for seamless use
Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue
Troubleshoot and resolve complex device or service issues
Process Technician supporting wafer fabrication equipment tests, equipment setup, experiments, data collection, and troubleshooting in a clean room environment.
Locations (2)
Taoyuan, Taiwan
Hsinchu, Taiwan, Taiwan
Responsibilities
Supports Process Engineers in preparation for wafer fabrication equipment tests
Operates processing equipment and advanced tools to collect experiment results
Processes test runs and prepares records, charts, and schematics of results
Provides technical assistance to process development teams and process engineers
Assists in technical troubleshooting and improvement opportunities of the application lab tools and experiment setups
Requirements
Associates degree in technical field
Technical Certificate
Diploma or higher in semiconductors, electronics, chemistry, mechanical, or related field
Field Engineer supporting large, complex clients across company products and services.
Responsibilities
Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Requirements
High School Diploma or GED required
May require technical certification or Associate Degree
Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Senior Mobile Expert in T-Mobile Experience Stores, responsible for sales, customer service, and technology support.
Compensation
Hourly Base Pay: $29.00
Annualized Incentive Target: $7,200
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Assist customers in exploring and purchasing mobile products
Provide technical support and solution recommendations
Collaborate with Customer Care and Engineering teams
Participate in specialized training and career development
Process Technician 2Lam Research · Taoyuan, Taiwan+1 more