Lead and manage a 24/7 Global Security Operations Center for a technology client, overseeing personnel, incident response, threat monitoring, and security technology.
Compensation
Salary Range: $150,000-$180,000
Responsibilities
Lead daily operations of a 24/7 GSOC, including security monitoring, incident intake and triage, emergency communications, escalation, and response coordination.
Lead, coach, and develop GSOC personnel while establishing clear standards for performance, accountability, customer service, and operational readiness.
Serve as a senior escalation point for critical incidents and coordinate response with security leadership, business stakeholders, emergency responders, and cross-functional partners.
Develop and continuously improve SOPs, incident response playbooks, escalation protocols, communications templates, and shift operating procedures.
Oversee threat monitoring and intelligence activities involving events that could impact employees, facilities, travelers, executives, or business operations.
Requirements
Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, Intelligence Studies, Business Administration, or a related field.
Nice to have: Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, Intelligence Studies, Business Administration, or a related field
Lead and manage a 24/7 SOC dispatch team, overseeing incident handling, SOP development, and coordination with field security and emergency responders.
Compensation
Salary Range: $120,000-$140,000
Responsibilities
Lead daily 24/7 SOC dispatch operations, including staffing, shift readiness, emergency communications, and service delivery.
Coach, train, evaluate, and develop dispatch personnel while establishing clear standards for performance, decision-making, communication, and accountability.
Oversee the intake, triage, dispatch, documentation, escalation, and tracking of routine and critical security incidents.
Develop and continuously improve SOPs, dispatch protocols, escalation procedures, emergency notification processes, and response playbooks.
Serve as an escalation point during critical incidents, coordinating communications with field security, client stakeholders, law enforcement, fire/EMS, and other responders.
Requirements
High school diploma or equivalent
Nice to have: Associate or bachelor's degree in Criminal Justice, Emergency Management, Security Management, Communications, Business Administration
Nice to have: leading a SOC, GSOC, Emergency Communications Center, EOC, PSAP/911 center
Nice to have: supporting a technology, AI, research, biotechnology, financial services, or other high-growth/high-consequence environment
Key role in helping maintain a safe, secure and welcoming environment across CityWalk and Universal Studios Hollywood by planning, organizing and directing crime prevention operations.
Compensation
Salary range: $85,000 - $120,000 (bonus eligible)
Responsibilities
Promptly resolve security issues that involve entities associated with Universal Studios Hollywood (USH) and CityWalk.
Conduct detailed analysis of Security incident/crime statistics, prepare statistical reports, conduct presentations to management and recommend appropriate Security deployment and tactics.
Coordinate with contract security to ensure continuity of the security function and compliance with USH policy and procedures.
Liaise with the Los Angeles County Sheriff's Dept. and other law enforcement agencies.
Liaise with other NBCU and USH departments to provide timely notifications and conduct a variety of investigations.
Requirements
BA/BS Degree preferred
Nice to have: Previous media/entertainment experience
Nice to have: Corporate security environment
Nice to have: Certified law enforcement or security trainer (POST certification)
Lead daily operations of Castelion’s Global Security Operations Center in New Mexico, overseeing staff, coordinating security activities, and managing incident response and escalation processes.
Responsibilities
Lead daily GSOC operations, including staffing, shift coverage, handoffs, operating procedures, escalation paths, and quality checks.
Oversee GSOC Operators and coordinate security activity with site security supervisors, officers, 3P guard staff, company stakeholders, and emergency services.
Maintain awareness of security events across company locations by coordinating monitoring of cameras, alarms, access control, incident reports, and other approved information sources.
Ensure incidents, notifications, system outages, and follow-up actions are documented, communicated, reviewed, and escalated in accordance with company procedures.
Prepare the GSOC for growth and coordinate the transition of centralized functions to the future permanent GSOC while maintaining effective support for New Mexico.
Lead Unarmed Officer responsible for site security, access control, patrols, and administrative services.
Compensation
PAY: $26.53 per hour
Responsibilities
Schedule and supervise Alarm Monitors and Access Control Officers.
Provide security protection and access control.
Provide security protection for all government property, classified material and personnel within assigned areas of responsibility to preclude unauthorized access, theft, or intentional destruction.
Report/respond to unusual or emergency situations.
Be alert for potential security, property or safety concerns and initiate the appropriate actions.
Nice to have: Experience supporting technology, AI, cloud, biotechnology, financial services, or another high-growth/high-consequence environment
Nice to have: Experience building, transforming, or maturing a GSOC, EOC, security command center, or comparable 24/7 operation
Nice to have: Experience with Genetec, SureView, Ontic, Everbridge, ServiceNow, or comparable platforms, including the use of automation, analytics, or AI-enabled tools to improve security operations
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