Provide medical and customer support in a veterinary hospital setting, assisting veterinarians and technicians with patient care, record keeping, and client communication.
Responsibilities
Greet clients and patients, escort them to exam rooms, obtain weight and vital signs, and record data in the electronic medical record
Collect patient histories and document visits in EMRs
Assist doctors with routine and emergency appointments, surgery, dentistry, and euthanasia under supervision
Perform patient restraint, obtain and process laboratory samples, handle and dispense medications
Schedule appointments, provide client education, relay test results, and maintain client/patient records
Assist doctors with exams, treatments, and procedures
Venipuncture and IVC placement
Administer SQ fluids, medications, etc.
Work in conjunction with all technical staff across the hospital to ensure hospitalized patients are receiving the best possible care and communicating frequently with the team.
Support veterinary technicians and doctor teams by creating a positive, low-stress atmosphere for clients and patients, delivering outstanding client experience and exceptional care.
Perform patient intake assessments including obtaining history, recording vital signs and preparing exam spaces under veterinarian direction
Assist with triage of emergency and urgent cases, communicating patient status to the veterinarian promptly and accurately
Monitor hospitalized patients for changes in condition and report observations with clinical precision
Maintain accurate and complete patient records within the practice management system
Perform the full scope of credentialed technician duties including venipuncture, IV catheter placement, medication administration, anesthesia monitoring and patient assessment as directed by the veterinarian
Requirements
Veterinary Technology program graduate
VTNE certification
Nice to have: experience in specialty or emergency veterinary hospital
Nice to have: familiarity with specialty-specific protocols
Nice to have: prior experience mentoring or training veterinary assistants
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