- Gaylord, Minnesota, United States
- On-site
- Full-time · Associate
- $56K–$76K per year
- 2+ years
Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants, involving project participation and root cause analysis.
Compensation
The pay range for this position is $55,937 - $76,075 per year.
Responsibilities
- Utilizes the Service Management tool to enter, track and maintain requests through completion
- Respond to phone, email, and in person requests for assistance
- Identifies and addresses trends in support issues and corrects the root cause
- Involved with projects throughout planning, design/ development activities, and execution
- Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale
Requirements
- Two-year technical degree
- Related technical certifications
- Equivalent work experience
- Nice to have: Manufacturing setting background