Senior analyst responsible for SCCM/Intune endpoint lifecycle operations, patch management, application deployment, and vulnerability remediation for global enterprise clients.
Responsibilities
Design, build, and maintain Windows 10/11 OSD task sequences using SCCM/MDT integration for global client environments
Manage WinPE boot images, driver packages, and deployment boundaries for OSD operations
Support OS refresh, wipe‑and‑reload, and in‑place upgrade deployment scenarios
Troubleshoot OSD failures including PXE boot issues, task sequence errors, and driver conflicts
Contribute to Windows Autopilot profile configuration and deployment for Intune‑managed devices
The Services Technician performs configuration, modification, repair, testing and/or servicing on IT devices, including hardware and peripherals and software configuration.
Compensation
$24.00 / hourly
Responsibilities
Configure hardware including desktops, laptops, mobile devices, servers
Deploy images and customize software based on provided work instructions
Identify and troubleshoot system hardware problems
Perform Quality Control inspections
Provide Labs Management with reports that include daily and/or weekly productivity
Requirements
Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience
Field Services Engineer responsible for providing first and second line support to clients, managing incidents, troubleshooting hardware and software, and ensuring service level agreements are met.
Responsibilities
Provide 1st/2nd line support to clients via phone or on site
Respond to alerts and troubleshoot issues
Diagnose incidents and resolve or escalated to 3rd line
Promote technical standards and customer support excellence
Support physical/virtual servers, network, security systems, desktop environments, remote access, mobility solutions, telephony, and business applications
Requirements
Nice to have: VIP Support
Nice to have: Hedge Fund/Asset Management/Wealth Management Onsite Support
Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants, involving project participation and root cause analysis.
Compensation
The pay range for this position is $55,937 - $76,075 per year.
Responsibilities
Utilizes the Service Management tool to enter, track and maintain requests through completion
Respond to phone, email, and in person requests for assistance
Identifies and addresses trends in support issues and corrects the root cause
Involved with projects throughout planning, design/ development activities, and execution
Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale
Implement, support, and manage Microsoft Cloud solutions and environments, including Azure, Entra ID, MAM/MAM, Compliance, Infrastructure, and Security.
Compensation
$76,443.23/annual to $95,554.03/annual
Responsibilities
Implement, support, and manage Microsoft Cloud solutions and environments, including Azure, Entra ID, MAM/MAM, Compliance, Infrastructure, and Security.
Patch and harden operating systems and third-party applications on endpoints.
Manage endpoint security through antivirus, encryption, monitoring, alerting, and location services.
Support and manage storage arrays, iSCSI connectivity, storage replication, and LUN provisioning.
Support and manage Nutanix, SANs, Veeam, and storage appliances.
Manage and operate Microsoft Endpoint Configuration Manager and Microsoft Intune in hybrid Azure AD environments, focusing on device administration, software and OS deployment, patch management, compliance and technical documentation.
Responsibilities
Manage Microsoft Intune and SCCM/MECM activities.
Deploy and monitor software updates and patch management processes.
Support operating system, application and package deployment.
Implement unattended device installation and configuration processes using SCCM, MDT, task sequences, BitLocker and MBAM.
Administer devices, users, groups, policies, security, compliance, reporting and enrolment in Microsoft Intune.
Senior Desktop Support Engineer responsible for end‑to‑end desktop lifecycle, OS deployment, troubleshooting, and support for game development studios worldwide.
Responsibilities
Own the full lifecycle of desktops, high‑performance workstations, and laptops, including specification, build, deployment, repair, refresh, and secure disposal.
Design, build, and maintain standardised Windows 10/11 images and deployment pipelines using Intune, Autopilot, SCCM/MECM, MDT, and WDS/PXE.
Diagnose and resolve complex hardware faults to component level, and act as the final escalation point for difficult Windows issues using tools such as Sysinternals, Windows Performance Toolkit, and WinDbg.
Manage endpoint configuration, patching, driver and firmware updates, and application packaging and deployment (MSI, MSIX, Win32), while applying security baselines including BitLocker, Defender for Endpoint, Conditional Access, and LAPS.
Support identity and access on endpoints, including Active Directory, Group Policy, Entra ID join and hybrid join, and Microsoft 365 apps.
Requirements
Associate degree in IT, Computer Science, or a related field
Own the full lifecycle of desktops, high-performance workstations, and laptops, including specification, build, deployment, repair, refresh, and secure disposal.
Design, build, and maintain standardised Windows 10/11 images and deployment pipelines using Intune, Autopilot, SCCM/MECM, MDT, and WDS/PXE.
Diagnose and resolve complex hardware faults to component level, and act as the final escalation point for difficult Windows issues using tools such as Sysinternals, Windows Performance Toolkit, and WinDbg.
Manage endpoint configuration, patching, driver and firmware updates, and application packaging and deployment (MSI, MSIX, Win32), while applying security baselines including BitLocker, Defender for Endpoint, Conditional Access, and LAPS.
Support identity and access on endpoints, including Active Directory, Group Policy, Entra ID join and hybrid join, and Microsoft 365 apps.
Requirements
Associate degree in IT, Computer Science, or a related field
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