Providing technical support for DT/EA/CST IT systems, managing core infrastructure services, and handling application user management for the Department of State.
Compensation
The proposed salary range for this position is: $72,700 - $149,200
Responsibilities
Provide technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and cloud-hosted applications
Manage, operate, and maintain core infrastructure services including Data Center Management, Infrastructure Support, and cloud-based platforms
Manage application user management activities to provide and maintain user access, implementing Role-Based Access Control (RBAC) as appropriate for security and compliance
Monitor infrastructure system availability, coordinating with DT ENMOC to proactively identify, track, and resolve issues impacting CA users and mission-critical applications
Develop and enhance technical or functional workarounds and triage steps that aid Service Desk Technicians in rapidly resolving recurring issues and reducing resolution time
Provide technical support for DT/EA/CST IT systems, manage core infrastructure services, and handle application user management for Department of State contracts.
Compensation
The proposed salary range for this position is: $72,700 - $149,200
Responsibilities
Provide technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and cloud-hosted applications
Manage, operate, and maintain core infrastructure services including Data Center Management, Infrastructure Support, and cloud-based platforms
Manage application user management activities to provide and maintain user access, implementing Role-Based Access Control (RBAC) as appropriate for security and compliance
Monitor infrastructure system availability, coordinating with DT ENMOC to proactively identify, track, and resolve issues impacting CA users and mission-critical applications
Develop and enhance technical or functional workarounds and triage steps that aid Service Desk Technicians in rapidly resolving recurring issues and reducing resolution time
Requirements
Bachelor's degree + 4 years of experience in related fields, such as application administration, systems administration, IT operations, application support, or infrastructure management; equivalencies considered.
Mission Application Administrator (Journeyman)Caci · Ashburn, US