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$121K–$164KManager
On-site · Full-time · Mid
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$89K–$100KManager
$100K–$130KRemote · Full-time
+10K new in the last hour
Lead the technology that powers Customer Success teams, building scalable systems and AI-enabled workflows.
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $120,870, a midpoint of $142,200, and a maximum salary of $163,530, designed to show the progression from learning the ropes to truly excelling.
Monitor real‑time performance across contact center and pharmacy operations, ensuring service levels through proactive staffing adjustments and data‑driven decision‑making.
Lead a blended team of internal Member Support Specialists, temp-to-hire associates, and BPO partner teams to drive customer satisfaction and operational metrics.
Base Pay Range $89,000—$100,000 USD
Lead workforce management for a multichannel support operation, forecasting demand, scheduling, and optimizing staffing to meet service-level goals.
The estimated base salary for this role is $100,000 - $130,000 USD