- 1+ years
Provide first‑line technical support for local users, troubleshooting Windows, MAC, mobile OS, network, printers and software issues.
Responsibilities
- Troubleshoot and resolve incidents and service requests
- Handle asset/inventory record processes
- Perform patch management and antivirus troubleshooting
- Install and troubleshoot network MFD printers
- Coordinate remote support with IT vendors
Requirements
- Bachelor’s degree in Computer Science, Information Systems or Engineering