Focusing on the adoption of Atlassian's AI platform, Rovo, this role executes time-boxed, co-built technical engagements to take customers from "Rovo is turned on" to real, measurable business value in production.
This role may also be eligible for benefits, bonuses, commissions, and equity.
- Facilitate use case discovery workshops with customer teams to identify high-impact, high-value AI opportunities
- Co-build custom Rovo agents and configure third-party connectors alongside customer teams
- Guide customers from sandbox to production
- Work with Account Teams and Customer Success Managers (CSMs) to plan customer-specific activation journeys
- Meet with Rovo Product, Engineering, and AI teams to surface product friction, share field patterns, and improve the adoption motion
- Nice to have: enterprise workflows across product development
- Nice to have: enterprise workflows across IT service management
- Nice to have: enterprise workflows across business operations
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