- Dallas, Texas, United States
- On-site
- Full-time
- 4+ years
Provides routine technical assistance to UT Southwestern facilities staff with personal computing hardware and software, networking, and telecommunications.
Compensation
Salary is commensurate with education, skills, and relevant experience.
Responsibilities
- Supports the full end user computing experience to include computer hardware/software, printers, copiers, scanners, audio visual, mobile devices
- Diagnose and repair routine & complex end user problems to remediation independently or by escalating to senior technical staff or other teams
- Performs preventative maintenance of end user devices and associated peripherals
- Lifecycle management of end user devices to include deployment and decommissioning of assets
- After hours staff will work the Service Desk role as needed
Requirements
- High School Diploma or equivalent
- Nice to have: Associate's Degree in related field
- Nice to have: Bachelor's Degree in related field