- Remote
- Remote
- Lead
A Technical Product / Program Lead to build the next generation of commercial knowledge capability, moving from a traditional repository to an AI-enabled knowledge ecosystem. The role sits at the intersection of Knowledge Management, Generative AI, automation, information architecture, and technical product leadership.
Responsibilities
- Define KPIs for content accuracy, freshness, ownership, review adherence, reliability and AI readiness.
- Establish a baseline showing how much of current knowledge can be trusted and where intervention is required.
- Measure and advance content review and governance automation, reducing manual effort.
- Create actionable reporting identifying healthy, stale, unowned, or unreliable content.
- Define the architecture and roadmap for agentic capabilities.
Requirements
- Nice to have: Python
- Nice to have: SQL
- Nice to have: Low-code development