Donor Services Associate- 11-001- SC/DHQ- Development
The Salvation Army Southern California · Posted Nov 9, 2026
- Carson, California, United States
- On-site
- Full-time
- $23–$28 per hour
- 2+ years
This position processes a variety of donor account transactions professionally, quickly, accurately, and confidentially. Provides an exceptional experience to donors by building relationships and offering appropriate giving and upgrade opportunities.
Compensation
PAY RANGE: $23.00-$28.00/HR
Responsibilities
- Respond to donor inquiries by phone and email in a professional, courteous, and timely manner.
- Process donor gifts and related transactions accurately and efficiently.
- Review non-development correspondence and route inquiries to the appropriate department in a timely manner.
- Partner with the Donor Database Supervisor to maintain the accuracy, integrity, and overall hygiene of donor records.
- Consistently review and update donor records in CRM (BBCRM), including Address, phone, and email updates, Donor and record status changes, and other account updates.
Requirements
- High School Diploma or GE
- College degree (highly preferred)