- Cheadle, Cheshire, United Kingdom
- On-site
- Full-time · Mid
Provide technical support to colleagues across the business, resolving incidents, service requests and technical queries via phone, email, remote support and face-to-face interactions.
Responsibilities
- Provide technical support to colleagues
- Troubleshoot issues
- Perform in-depth diagnosis
- Escalate where required
- Manage and prioritise support queue