The Transformation Lead (EOII) is accountable for reimagining and delivering end-to-end customer servicing journeys that are simpler, faster, and more seamless.
Lead high-impact internal audit engagements, manage client relationships, and develop future leaders within the firm.
Compensation
The salary range for this position is $87,000 to $145,000 per year. Individual compensation will be based on factors such as relevant experience, skills, qualifications, work location, and applicable legal requirements.
Responsibilities
Lead and manage internal audit engagements across key banking functions
Plan and scope audit engagements, including risk assessments, audit programs, and resource allocation
Oversee execution of audit procedures, ensuring work is performed in accordance with firm methodology, professional standards, and regulatory expectations
Review audit workpapers, testing results, and documentation to ensure accuracy, completeness, and consistency with quality standards
Ensure all audit engagements are delivered on time and within scope by actively managing project timelines, budgets, and team workloads
Requirements
Bachelor’s degree in accounting, finance, business administration, or a related field
The Associate – Risk Advisory joins the Financial Services Group to serve a diverse portfolio of financial institutions, providing independent, risk-based assurance and advisory services across wide range of banking operations.
Responsibilities
Assist in performing internal audit engagements across core banking functions, including loan operations, credit administration, deposit operations, ACH and electronic payments, wire transfers, branch operations, accounting and financial reporting, human resources and payroll, Enterprise Risk Management (ERM), Model Risk Management (MRM), and investment and treasury operations.
Execute audit procedures, including walkthroughs, testing of controls, and validation of operational processes.
Identify and assess risks, control gaps, and process inefficiencies across operational and financial areas.
Perform detailed testing of transactions, reconciliations, system controls, and compliance with internal policies and regulatory requirements.
Assist in the evaluation of internal controls related to financial reporting, safeguarding of assets, and operational effectiveness.
Responsible for handling LEA notices, Swift operations backup, MIS tracking, process improvement, stakeholder engagement, and documentation within the Corporate Banking Technology and Operations function.
Responsibilities
Handle emails, letters, complaints, notices, court orders from Legal and Enforcement agencies
Ensure notices are actioned within timelines
Prepare MIS tracker and related activities
Engage in LEA process improvement and write SOPs
Coordinate with units and stakeholders to compile notices
The role involves customer setup and maintenance for internet enterprise banking services, client services, and daily operational tasks within the Corporate Banking Group Operations.
Responsibilities
Perform customer setup and maintenance for internet enterprise banking services with accuracy and timeliness
Provide 2nd level client services. Handle customer complaints and resolve / escalate problems in an efficient manner
Handle the day-to-day operations. Perform checking on work done, reconciliation of General Ledger accounts, preparation of transaction and miscellaneous reports, etc.
Comply with statutory rules and Audit / Risk Management guidelines. Report any suspicious / outstanding transaction or incident to supervisor, Department Head and other relevant parties
Participate in UAT for new enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing
We are seeking passionate and skilled Business Management Support Specialist for our Investment Products & Advisory Department to build an efficient, seamless wealth management transaction experience. Your role will involve navigating dynamic market demands, delivering precise quotes and rapid inquiry responses, to ensure flawless execution. You'll also fortify our operations through essential BAU tasks, acting as a pivotal driver of our business.
Responsibilities
Ensure efficiency, timeliness, completeness, and accuracy of daily operations.
Control and manage time effectively and support teamwork.
Collaborate with Project Manager to support and enhance procedures for joint targets, such as new initiative projects and campaigns.
Support the Product team in monitoring risks, corporate action events, launches, and promotions, and ensure timely compliance with local and regional guidelines.
Maintain and provide analysis reports, regulatory reports, and customer advice.
Requirements
Basic Test on Financial Markets and Professional Ethics
Proficiency Test for Trust Operations Personnel
Certification Test for Financial Derivatives Sales Personnel
Lead treasury operations including payment transactions, funding movements, intercompany settlements, bank account management, and treasury reporting for a global data center company.
Responsibilities
Execute payment transactions, manage funding movements, and perform intercompany settlements
Support bank account openings, KYC processes, mandate updates, and ongoing bank documentation
Prepare regular treasury reports for management, including cash balance positions, cash forecasts, hedging reports, and other related analyses
Prepare audit support materials and liaise with auditors during year-end audit
Update internal treasury policies and process manuals to meet SOX and internal control requirements
Requirements
Bachelor’s degree in finance, accounting, economics, business administration, or related fields
The base salary range for this position is $160,000 to $185,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
Responsibilities
Define and drive the vision, roadmap, OKRs, and outcomes for assigned servicing journeys
Define future-state servicing experiences that improve customer satisfaction, reduce effort, increase digital adoption, and drive operational efficiency
Identify and prioritize the highest-value customer, business, and operational opportunities using customer insights, analytics, and stakeholder input
Develop business cases, transformation roadmaps, milestone plans, and success metrics to support journey objectives
Lead end-to-end journey transformation efforts, coordinating execution across business, operations, technology, data, and support teams
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