The Hardware Integration Engineer will be part of a globally distributed Hardware and Lifecycle Engineering team responsible for advanced technical support and integration of NCR Voyix point-of-sale platforms, peripherals, operating systems, drivers, and platform software. This role focuses on the technical boundary between hardware and software.
- Provide integration support for NCR Voyix POS platforms and peripherals, including scanners, printers, displays, payment devices, scales, cash-management devices, and other USB, serial, and network-connected devices.
- Diagnose interactions between POS hardware, Windows and Linux operating systems, BIOS/firmware, device drivers, NCR platform software, and third-party applications.
- Support Windows and Linux integration environments, including operating-system configuration, system logs, device enumeration, services, permissions, processes, networking, drivers, and hardware interfaces.
- Troubleshoot peripheral communication and enumeration issues, including identifying USB devices and their physical or logical port relationships using operating-system tools rather than physical inspection alone.
- Troubleshoot Windows environments using tools such as Event Viewer, Device Manager, Services, PowerShell, Command Prompt, registry and configuration information, and diagnostic logs.
- Bachelor's degree in Electrical Engineering
- Computer Engineering
- Computer Science
- Software Engineering
- a related technical discipline
