Responsible for efficient and courteous responses to customer questions and concerns via call center operations.
Compensation
Compensation: $16.00 / hour
Responsibilities
Receive incoming calls from customers seeking assistance with inquiries, orders, product information, billing questions, account maintenance, or technical support
Provide prompt, courteous, and accurate responses to meet customer needs
Listen actively to customer concerns, identify root causes, and resolve problems
Utilize available resources, tools, and knowledge bases to troubleshoot inquiries
Build rapport and establish positive relationships with customers
The Full-Time Associate is responsible for assisting the store management team with daily store operational functions which include providing excellent customer service, driving sales, merchandising, and handling other responsibilities as assigned by management.
Responsibilities
Builds customer relationships by demonstrating a strong sense of customer service by assisting all customers in a professional, courteous, reliable, attentive, honest and responsive manner.
Identifies customer needs and provides knowledgeable assistance to help customers select the product(s) that meet their needs.
Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
Assists with shipments, merchandising, restocking, and pricing.
Maintains and presents a positive, enthusiastic attitude toward job and company.
Support physicians and patients in the Department of Plastic and Oral Surgery by managing schedules, patient records, and communications.
Compensation
This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Responsibilities
Monitor physicians’ clinical, operative, meeting, and personal schedule/calendar
Schedule and register patients for office visits and procedures
Obtain and update patient demographic, insurance, and primary care/referring doctor information
Act as primary contact between physician and patient families
Answer and resolve patient issues and concerns
Requirements
High School Diploma
GED
Nice to have: Experience with dental and/or oral surgery
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