Manage a portfolio of ~200 customers in the SMB to Mid-Market and Enterprise space, owning their success and retention, driving product adoption, and serving as a trusted advisor to clients.
Compensation
Base Salary: $90,000 - $140,000
Variable based on retention and equity options are also included.
Responsibilities
Manage a portfolio of ~200 customers throughout the lifecycle
Own retention and growth of the book of business, including upsell and renewal negotiations
Deliver personalized 1:1 support for larger accounts
Drive product adoption and ongoing usage
Serve as the voice of customers and advocate for their needs
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts.
Responsibilities
Execute brand strategy and tactics in field
Manage assigned territory and targeted accounts
Build strong customer relationships and customer needs solving capability
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts.
Locations (6)
Palm Springs, California, United States
Riverside, California, United States
Indio, California, United States
Apple Valley, California, United States
Hesperia, California, United States
Specialty Representative, Gastroenterology - Jackson, MS
Field-based specialty representative responsible for executing brand strategy, managing territory, and building customer relationships in the gastroenterology therapeutic area.
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
Compensation
This job is eligible to participate in our short-term incentive programs.
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
Lead sales performance and brand KPIs for the Eyecare therapeutic area, building trusted relationships with health providers and maximizing access and sales opportunities.
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
Responsibilities
Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance.
Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
Requirements
Bachelor’s degree in health, sciences, pharmacy or business-related field preferred
Client Support Specialist (Spanish and/or Portuguese Speaking)
Support clients who have ordered background checks and resolve their queries across multiple channels, ensuring compliance and continuous improvement.
Responsibilities
Support clients who have ordered background checks including criminal record checks, employment history verification, educational qualification verification, reference checks, and professional licence validation
Coordinate with internal teams to resolve client queries regarding specific checks
Ensure compliance with regulations and company policies, including data privacy
Handle client queries across phone, email and live chat
Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.
Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
Requirements
Bachelor’s degree in health, sciences, pharmacy or business-related field preferred
Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.
Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
Requirements
Bachelor’s degree in health, sciences, pharmacy or business-related field preferred