The Sr. Field Service Engineer acts as the technical bridge between real‑world vehicle usage and Rivian’s engineering and product development teams.
Locations (3)
Chelsea, Massachusetts, United States
California, United States
Nevada, United States
Compensation
The salary range for this role is USD 79,700- 99,600 for New Hampshire based applicants, USD 87,300-109,100 for Massachusetts and Connecticut based applicants and USD 94,900-118,600 for New York based applicants.
Responsibilities
Act as a field product expert across Rivian’s vehicle platforms
Lead structured field investigations for early‑life failures, durability issues, and emergent customer trends
Partner with Field Service Technicians and Service Engineering to deliver advanced diagnostics
Drive root cause analysis efforts using formal methodologies
Electrical Systems Diagnostics Engineer focused on diagnostics and root cause analysis for public vehicle fleets.
Compensation
Salary: $115-135k
Responsibilities
Serve as the highest-level escalation point for complex electrical, electronic, and network issues on public vehicles
Utilize CAN tools and advanced diagnostic equipment to interrogate vehicle networks, pinpoint communication faults, and isolate hardware/software anomalies
Analyze vehicle log data to reconstruct failure events and identify system-level electrical faults
Develop and document standardized diagnostic procedures and troubleshooting trees for the technician team
Lead cross-functional RCA investigations for systemic or high-severity electrical failures using industry-standard methodologies
Requirements
Bachelor’s degree in Electrical Engineering, Mechatronics, or a closely related technical field
Support vehicle controls and software development, electronics integration, and system commissioning for prototype and concept vehicles with a focus on electrification, autonomous, and unmanned platforms.
Compensation
Pay Range: $79,300.00 - $126,900.00
Responsibilities
Define controls architecture, platform, and functionality
Define and create control algorithms in Simulink
Develop and test controls performance through modeling, bench, and vehicle testing
Integrate and commission prototype systems in development vehicles
Formulate multi-domain models of mechanical, hydraulic, and electronic systems
Requirements
BS or MS in Automotive, Mechanical, Electrical Engineering, Computer Science, Computer Engineering, or Mechatronic Systems
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