- Missouri, United States
- 5+ years
Lead end‑user training and adoption for Salesforce and Agentforce across marketing, intake, and local office staff.
Responsibilities
- Design and deliver training for Sales Cloud and Marketing Cloud users
- Train users on custom-built Agentforce dashboard
- Teach end users to build, read, and act on Salesforce reports and dashboards
- Develop training materials such as slide decks, guides, and videos
- Run onboarding and refresher sessions
Requirements
- Nice to have: Salesforce Marketing Cloud Administrator certification
- Nice to have: Email Specialist certification
- Nice to have: Consultant certification
- Nice to have: Pardot
- Nice to have: Data Cloud