- Savannah, Georgia, United States
- On-site
- Full-time · Mid
The Assistant Branch Manager I supports the Branch Manager in daily operations, staff leadership, and client service excellence, acting as the operational leader in the manager's absence while maintaining full proficiency in Relationship Banker responsibilities.
Responsibilities
- Uphold CSB Consistent Client Service Standards
- Greet and acknowledge every client timely both walk-in and telephone
- Communicate clear expectations, offer refreshments and ensure the coffee bar is clean and stocked
- Provide knowledgeable support across all CSB products and services (Online Banking, Mobile Deposit, Zelle, Digital Wallet, and Card Hub)
- Answer all incoming calls by the third ring and provide timely follow-up on unresolved issues