Field Service Technician responsible for installing, maintaining, and repairing cash automation equipment such as ATMs, ITMs, TCRs, currency discriminators, and coin machines, while ensuring high service standards and client satisfaction.
The Assistant Branch Manager I supports the Branch Manager in daily operations, staff leadership, and client service excellence, acting as the operational leader in the manager's absence while maintaining full proficiency in Relationship Banker responsibilities.
Responsibilities
Uphold CSB Consistent Client Service Standards
Greet and acknowledge every client timely both walk-in and telephone
Communicate clear expectations, offer refreshments and ensure the coffee bar is clean and stocked
Provide knowledgeable support across all CSB products and services (Online Banking, Mobile Deposit, Zelle, Digital Wallet, and Card Hub)
Answer all incoming calls by the third ring and provide timely follow-up on unresolved issues
Universal Banker ICB&S Bank · Decatur, US