- On-site
- Full-time · Associate
The Contact Center Agent is responsible for creating a positive and engaging first impression for guests by handling high call volume and providing detailed information and visual descriptions of resort experiences. The goal is to convert inquiries into bookings while supporting operational teams and ensuring a superior guest experience.
Competitive wages and advancement opportunities
Responsible for managing and coordinating activities of the Customer Service department to ensure an outstanding customer experience. Responsible for the development of the department and the individuals within.