- Remote, United States
- Remote
- Full-time · Director
- $207K–$250K per year
- 15+ years
Lead the organization’s global technology infrastructure and end-user services, driving strategy, engineering, security, reliability, and day‑to‑day operations across hybrid cloud, data centers, networks, compute, storage, and workplace technology.
Compensation
The estimated annual base salary as a new hire for this position ranges from [206,500 to $250,000].
Responsibilities
- Define and execute a multi‑year infrastructure and operations strategy
- Lead global 24/7 infrastructure operations and service desk
- Establish service catalogs and operational level agreements
- Build mature monitoring, observability, and command‑center practices
- Develop automation‑first operating model using infrastructure as code
Requirements
- Bachelor’s degree in computer science, engineering, information systems, business, or a related field
- Nice to have: ITIL practices
- Nice to have: ITIL certification
- Nice to have: Cloud architecture
- Nice to have: Financial management