- Mumbai, Maharashtra, India
- On-site
- Full-time · Senior
- 6+ years
Senior Technical Account Manager (L3)
Responsibilities
- Investigate and resolve escalated Hazelcast component issues
- Lead root-cause analysis for P1, recurring and critical incidents
- Coordinate Hazelcast support cases for product bugs, patches and escalations
- Recommend, configure and validate RBI-approved Hazelcast designs for high availability, resilience, throughput and scalability
- Plan and carry out approved UAT, pre-production and production updates with impact and risk analysis
Requirements
- Graduate qualification such as BE, BSc, MCA or equivalent