The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer-ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization.
Responsibilities
Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor.
Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.
Compensation
The hourly range for this position is $21.00 - $23.00
Responsibilities
Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
Overnight Freight Clerks are responsible for unloading freight, organizing inventory, stocking merchandise, and preparing the sales floor for the next business day.
Compensation
USD $17.15 - USD $19.65 /Hr.
Responsibilities
safely unloading delivery trucks
moving merchandise throughout the store
stocking shelves
maintaining an organized backroom
ensuring products are accurately placed and displayed
Provides direction related to operations, processes, and conditions of their area, guiding team members in day‑to‑day operations and customer experience.
Responsibilities
Engaging peers to provide the best possible shopping experience for customers
Communicating with team members and assigning daily work tasks
Mentoring and coaching other team members to ensure customer service and sales goals are exceeded
Supporting training new team members and cross‑training high potential talent
Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability
Requirements
Nice to have: retail or other customer service experience
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