Civil Rights Outreach, Intake, and Case Management Specialist
California State University, Fullerton · Posted Nov 12, 2026
- Fullerton, California, United States
- Entry
- $4K–$12K per month
- 2+ years
Manage day‑to‑day intake and case management for civil rights complaints, ensuring responsive outreach, documentation, and support for affected individuals.
Compensation
Classification Range $4,135 - $12,288 per month (Hiring range depending on qualifications, not anticipated to exceed $8,250 - $10,000 per month)
Responsibilities
- Manage intake meetings and follow‑up communication with complainants, respondents, and witnesses
- Document and track cases in databases such as Case IQ or Maxient
- Collaborate with campus departments to implement supportive measures
- Provide ongoing case management support for individuals harmed by discrimination, harassment, sexual misconduct, and related incidents
- Maintain confidentiality and exercise superior judgment in sensitive communications
Requirements
- Bachelor's degree from an accredited four‑year college or university in a relevant discipline
- Nice to have: Master’s or doctoral degree in a relevant discipline
- Nice to have: Training in civil rights case management and compliance
- Nice to have: Mediation and restorative justice experience
- Nice to have: Experience in higher education setting