- Remote, India +1 more
- Remote
- Full-time · Mid
- 4–8 years
Provide technical support, maintenance, and installation services for Cath Lab and related imaging equipment.
Locations (2)
- Jodhpur, Rajasthan, India
- India
Responsibilities
- Delivers technical support and maintenance services to customers, performing troubleshooting, repair, and installation of products and services with moderate independence
- Documents service activities in detail, including diagnostics, resolutions, test procedures, and case status
- Works under direct supervision, following established processes
- Tracks and records customer interaction time, parts usage, and service outcomes in real-time
- Prepares for service visits by diagnosing issues, organizing necessary parts, and formulating clear action plans
Requirements
- Nice to have: Regulatory Compliance
- Nice to have: Data Analysis & Interpretation
- Nice to have: Root Cause Analysis (RCA)