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1–2 jobs· newest first

Customer Support Executive
BETSOL · Bengaluru, India+1 more
On-site · Full-time · Entry
B2B/B2C SALES-Customer Service New Associate-ETT
Accenture · Girona, Spain
Temporary · Entry

+10K new in the last hour

Customer Support Executive

BETSOL · Posted Nov 5, 2026

Bengaluru, Karnataka, India +1 more
On-site
Full-time · Entry
0–1 years

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Delivering timely, accurate, and professional customer support through voice and chat channels for U.S.-based customers, focusing on resolving queries and ensuring high satisfaction.

Locations (2)

Bengaluru, Karnataka, India
Belagavi, Karnataka, India

Responsibilities

Provide timely and effective resolution to customer queries via voice and chat support
Respond to customers in a professional, empathetic, and solution-oriented manner
Handle simple to complex customer issues and ensure first-time resolution where possible
Escalate issues to the appropriate teams within the defined Line of Business (LOB) when required
Meet productivity, quality, and performance metrics as defined by the process or manager

Requirements

Graduate in any discipline
Nice to have: Prior experience in US voice support
Nice to have: CRM
Nice to have: Ticketing tools
Nice to have: Global support environments

Skills

Customer Support Contact Center Voice Process Chat Process Troubleshooting SLA adherence English communication CRM Ticketing tools

Benefits

5 working days per week
2 rotational weekly offs

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B2B/B2C SALES-Customer Service New Associate-ETT

Accenture · Posted Nov 3, 2026

Girona, Catalonia, Spain
Temporary · Entry
0–1 years

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This role involves developing expertise in B2B/B2C Sales, managing customer requests, troubleshooting, and handling escalations and complaints within agreed service levels.

Responsibilities

Log customer requests, troubleshooting, and information to ensure proper documentation.
Monitor and track incident resolution within the agreed service levels.
Develop and maintain knowledge of customers and their specific business environments.
Identify root causes for customer dissatisfaction and recommend solutions to enhance overall satisfaction.
Manage and resolve customer queries, handling escalations and complaints of dissatisfied customers.

Requirements

Bachelor's Degree
Nice to have: Communication skills
Nice to have: Conflict resolution
Nice to have: Active listening
Nice to have: Time management

Skills

B2B/B2C Sales Customer Care Backoffice Email process Chat process Typing

See full job description