Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Respond to client-initiated contact, assisting them with a full range of financial transactions
Actively listen and engage clients in conversation to further understand their individual needs
Proactively take ownership of resolving and preventing client banking problems
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction.
Responsibilities
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Respond to client-initiated contact, assisting them with a full range of financial transactions
Actively listen and engage clients in conversation to further understand their individual needs
Proactively take ownership of resolving and preventing client banking problems
Requirements
Nice to have: Track record in building rapport and maintaining client relationships within the financial or service industry
Nice to have: Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs, champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships.
Responsibilities
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with partners to work as one RBC team
Requirements
Nice to have: Track record in building rapport and maintaining client relationships within the financial, service or retail industry
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them.
Compensation
Competitive salary, annual bonus, and recognition programs that reward top performance
Responsibilities
Consistently demonstrate empathy, kindness and take the time to understand circumstances, motivators and concerns in all interactions with colleagues and clients
Communicate effectively to uncover client needs, deliver client centric advice, solutions and proactively resolve client concerns at first point of contact
Use your own advice capabilities, and those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
Provide professional advice and education with an ability to address complex credit and investments, ensuring solutions recommended are appropriate for client needs and financial circumstances
Champion digital enablement by proactively educating our clients to self-serve, while leading with advice, serving through digital where possible and encouraging our clients to interact with us in their channel of choice
Requirements
Valid Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course)
Lead the design, development, and deployment of training programs for Van Cleef & Arpels sales associates, ensuring alignment with retail strategy and service excellence.
Responsibilities
Design end-to-end training programs
Analyze and understand sales associates' needs
Partner with regional training managers
Monitor program performance and impact
Contribute to budget management and external provider sourcing